Discount offers
- Access to highly personalized service via Privilege Banking Counter;
- Free De-Mat Account Free C-ASBA service;
- Free Internet banking;
- Free activation of 3-D secure for e-com transaction;
- 50% discount on Annual Locker Fees;
- 50% discount on balance certificate issuance charge;
- 50% discount on draft and swift issuance commission;
- 50% discount on good for payment charge;
- Swift cost for FCY transfer to Citizens account to be absorbed by the Bank;
- Swift cost for FCY repatriation back to the source country to be absorbed by the Bank
- Free Cheque Book (NPR Savings);
- Option to choose between FCY and/or LCY Savings Deposit Account as a nominee Account;
- Zero Minimum Balance in FCY Savings Account;
- Joint Account Allowed for NRNs;
- Loan Against Fixed Deposit Allowed for NRNs in Local Currency (NPR);
- FCY to LCY Conversion Allowed (Service offered and privileged to be provided to first party is subject to NRB guideline/circular and inter policy of the bank);
- Discounts on various hospitals, hotels and restaurants of Nepal where the Bank has special collaboration (Conditions apply)
- Citizens Overseas FCY Fixed Deposit dedicated to NRNs with attractive interest rate and special features as mentioned below:
| Currency | Interest Rate for FD | Tenure | |
| USD | 5.80% | Min. 2 years | |
| GBP | 4.90% | Min. 2 years | |
| EURO | 3.20% | Min 2 years | |
| AUD | 5.25% | Min 2 years |